For all administrative, operational, or order-related enquiries, please direct your correspondence to our registered channels. Buffel Outdoor, trading as Rollcorepack, manages all communications directly from our primary facility in the Netherlands.

Company Entity: Buffel Outdoor

Registered Address: Zandbreeweg 14 b, 7577BZ Oldenzaal

Primary Email: storage@rollcorepack.com

Telephone: +651675180

Operating Hours and Response Timeframes
Our support and administrative teams operate during standard business hours within the Central European Time (CET) zone. To maintain the orderly processing of all incoming requests, we recommend directing your enquiries via our primary email address.

Should you contact us outside of our standard operational schedule, or if our lines are temporarily engaged, we kindly request that you leave a detailed written message outlining the nature of your enquiry. Our team reviews all incoming correspondence systematically and aims to provide a comprehensive reply within 24 hours of receipt.

Communication Guidelines
When submitting an enquiry regarding an existing order of our organisation receptacles or storage items, please include your relevant order reference number in your initial message. This procedure allows our administrative staff to locate your details accurately and address your correspondence efficiently.